eSim activation guide

General steps

1. Turn on your new device
2. Connect to a Wi-Fi network
3. Keep your old device nearby
4. Select the option: Transfer from a nearby iPhone (or equivalent)
5. Follow the on-screen instructions
6. Confirm the transfer on your old device
7. The line will be activated on the new phone

Important points

- The old phone must be working
- Wi-Fi is required for the transfer
- The line will be deactivated on the old device after the transfer
- Make sure you have access to your accounts (Apple ID, etc.)

Need help?

Call us at 450-585-4455 opt 1 (Monday to friday, 8:30 AM to 5 PM)